Privacy policy

Privacy Policy

Last Updated: February 18, 2026

 

RahmatMoments (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from rahmatmoments.com.

 

1. What Information We Collect

  • Information you give us: name, email, address, phone, messaging when contacting support, subscription, etc.
  • Social Media Login Data: If you choose to log in via Google or Facebook, we collect your name, email address, and profile picture associated with that account to create your RahmatMoments customer profile.
  • Information we collect automatically: IP address, device/browser, referral URLs, pages visited, how you use the site.
  • Cookies and tracking: we use essential, analytics, and marketing cookies. You can disable non-essential cookies via your browser settings.

 

2. How We Use Your Information

  • To fulfill orders, process payments, send confirmation and shipping updates.
  • To provide customer support.
  • To send you news, offers, and marketing (if opted in).
  • To improve our site, analyze usage, personalization.
  • To detect fraud and ensure safety/security.

 

3. Sharing and Disclosure

  • With service providers, such as our suppliers, payment processors, shipping carriers.
  • With analytics and marketing partners.
  • If required by law or to protect rights.
  • If business changes (merger, acquisition), we may share data within new entity under similar protections.

 

4. Data Retention

  • We retain purchase/order and shipping/billing information for as long as needed for tax, legal obligations, or business operations.
  • Marketing/subscription data retained until you unsubscribe.
  • Browser logs, analytics retained for a shorter period unless needed longer for legal or business purposes.

 

5. Consent & Withdrawal

  • You consent by submitting your data (e.g., placing order, subscribing).
  • You can opt out of marketing/emails or SMS anytime (unsubscribe link, contact support).

 

6. Children’s Privacy

  • Our services are not intended for minors under 13 (or legal age).
  • If we learn we have collected a child’s data without parental consent, we will delete it.

 

7. Security

  • We use SSL encryption.
  • Data stored securely via Shopify and trusted partners.
  • We follow best practices in safeguarding your personal info.

 

8. Your Legal Rights

Depending on your location:

  • Right to access the information we hold about you
  • Right to correct or update it
  • Right to delete your data under certain conditions
  • Right to limit processing or object to certain uses (e.g. marketing)
  • Right to know what has been shared, especially with third parties

 

9. International Data Transfer & Jurisdiction

  • Storage: Our store is hosted on Shopify Inc. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Your data may be transferred to and processed on servers located in Canada and the United States.
  • Jurisdiction: This website is operated from India. By using our site, you agree that these terms and any disputes shall be governed by the laws of India. However, we respect the privacy rights of our international customers and strive to comply with applicable regulations (such as GDPR and CCPA) where possible.

 

10. Changes to This Policy

  • We may update this policy from time to time.
  • We will update the “Last Updated” date.
  • If changes are significant, we may notify via email or site notice.

 

11. Social Login Data Deletion

  • If you have used Facebook or Google to log in and wish to delete your data, you can do so by:
  1. Contacting Us: Email support@rahmatmoments.com with the subject "Delete My Data." We will remove your account and associated data within 30 days.
  2. Facebook Settings: Go to your Facebook Settings > Apps and Websites > Remove "Rahmat Moments."
  3. Google Settings: Go to your Google Account > Security > Connections to third-party apps > Remove "RahmatMoments."

12. SMS/Mobile Marketing

  • We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), marketing offers, and transactional texts. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

13. Contact Us

  • For questions, corrections, deletion requests, contact: support@rahmatmoments.com, rahmatmoments@gmail.com 
  • Mailing Address: Ground floor, 01, Ismail Pura, Kamptee, Nagpur, Maharashtra 441001 - India